Notation based on the Specified Commercial Transactions Law
GANYMEDE Co., Ltd.
Distributor's address
〒108-0071
5-11-2 Shirokanedai, Minato-ku, Tokyo Barbizon20 4F
Distributor contact information
TEL: 03-3496-2440
MAIL: store@zetadivision.com
TEL: 03-3496-2440
MAIL: store@zetadivision.com
Operation manager
Keisuke Nagashima
Product price
Display by product
Display by product
Product delivery time
Basically, we will ship within 2 business days after confirming your order (payment).
In case of delay, we will notify you by e-mail etc.
Basically, we will ship within 2 business days after confirming your order (payment).
In case of delay, we will notify you by e-mail etc.
Return / exchange / cancellation of orders
Return of products, etc. due to customer's convenience after order confirmation (size does not fit, wrong order, different image, long absence or refusal of receipt, other customer's circumstances, etc.)
We do not accept refunds, exchanges, cancellations of orders, changes to order details (including color and size exchanges), and unilateral returns of merchandise.
Please be sure to check the size, color, price and quantity before completing your order.
* Defective products will only be exchanged for the same product if they are in stock.
* If there is no exchangeable stock, we will refund your money.
If you wish to return the product, please be sure to contact us from "Inquiries".
We cannot accept returns other than those specified by us.
About cooling off
Mail order is not covered by the cooling-off system. Cooling-off is a consumer protection system for door-to-door sales, and it is not applicable to mail-order sales where you can consider and decide on your own purchase, so we cannot accept returns at cooling-off. Hmm.
Warning about refusal to receive cash on delivery orders
Refusal to receive cash on delivery payment Although it is not relevant to most good customers, some customers have suffered damage due to refusal to receive the product.
If you refuse to receive the item, we will charge the shipping fee, cash on delivery fee, and return handling fee.
If you refuse to receive the item, in addition to the shipping and cash on delivery fees, packing material costs and labor costs will be the damage to the store.
Therefore, if it is returned at our shop due to reasons such as refusal to receive cash on delivery, storage expiration, etc. without a justifiable reason,
We charge a flat rate of 2,500 yen for round-trip shipping, cash on delivery, and return handling fees.
In addition, if we cannot contact you, we may take legal action if we judge that it is malicious.
Refusal to receive cash on delivery payment Although it is not relevant to most good customers, some customers have suffered damage due to refusal to receive the product.
If you refuse to receive the item, we will charge the shipping fee, cash on delivery fee, and return handling fee.
If you refuse to receive the item, in addition to the shipping and cash on delivery fees, packing material costs and labor costs will be the damage to the store.
Therefore, if it is returned at our shop due to reasons such as refusal to receive cash on delivery, storage expiration, etc. without a justifiable reason,
We charge a flat rate of 2,500 yen for round-trip shipping, cash on delivery, and return handling fees.
In addition, if we cannot contact you, we may take legal action if we judge that it is malicious.
Required amount other than the product
Shipping nationwide: ¥ 880
Shipping Hokkaido / Okinawa / remote islands: ¥ 1,980
Free shipping on purchases of 12,100 yen or more. (Excluding Hokkaido, Okinawa, remote islands, and overseas)
Payment Method
Various credit cards (AMEX / DINERS / JCB / MASTER / VISA)
paypal
C.O.D. (Not available for pre-order items)
Shipping nationwide: ¥ 880
Shipping Hokkaido / Okinawa / remote islands: ¥ 1,980
Free shipping on purchases of 12,100 yen or more. (Excluding Hokkaido, Okinawa, remote islands, and overseas)
Payment Method
Various credit cards (AMEX / DINERS / JCB / MASTER / VISA)
paypal
C.O.D. (Not available for pre-order items)
Cod
* If you use cash on delivery, you will be charged the following fees for each order according to the amount.
・ Less than 10,000 yen 330 yen (tax included)
・ 10,000 yen to less than 30,000 yen 440 yen (tax included)
・ 30,000 yen to less than 100,000 yen 660 yen (tax included)
・ From 100,000 yen to 300,000 yen 1100 yen (tax included)
* If you use cash on delivery, you will be charged the following fees for each order according to the amount.
・ Less than 10,000 yen 330 yen (tax included)
・ 10,000 yen to less than 30,000 yen 440 yen (tax included)
・ 30,000 yen to less than 100,000 yen 660 yen (tax included)
・ From 100,000 yen to 300,000 yen 1100 yen (tax included)